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Syracuse University’s Information Technology Services (ITS) division has announced a new partnership to make the available to the campus community at no cost, effective Friday, May 3. The University’s designation as an Aira Access Partner means that anyone—including students, faculty, staff, families and other visitors who are blind or have low vision—can use the Aira Explorer mobile app’s on-demand visual interpreting service to navigate the campus environment and complete a variety of tasks. This new offering coincides with the approach of Global Accessibility Awareness Day on Thursday, May 16, a day dedicated to raising awareness of the importance of digital accessibility for the more than one billion people with disabilities worldwide.

How Aira Works

To take advantage of the newly available visual interpreting service, users can download and launch the Aira Explorer mobile app while on the University campus. With the tap of a button, the user’s phone streams live video to a trained Aira agent, who will then provide verbal descriptions of the caller’s surroundings and reading assistance as needed. With Aira, users with blindness or low vision can better access the campus experience, including:

• Locating buildings and specific classrooms
• Reading signage, menus, product labels, price tags and other posted printed materials
• Attending events such as Commencement or sporting events
• Locating items in the Campus Store
• Finding items and available seating at dining halls

“We are thrilled to offer Aira’s visual interpreting service to anyone on campus,” says Marla Runyan, assistant director of digital accessibility and Aira user. “Whether attending a special event or just moving through a typical day, Aira offers greater access and independence for the blind and low-vision community. Becoming an Aira Access Partner just makes sense.”

Some well-known Aira Access Partners include Starbuck’s, Bank of America, JPMorgan Chase & Co., TD Bank and the Smithsonian. Syracuse University joins a robust list of Aira’s higher education partners, including:

• Columbia University
• Duke University
• Princeton University
• The Ohio State University
• University of Pennsylvania

The Aira partnership continues recent investments in digital accessibility at Syracuse University. In March, the announced the availability of SensusAccess, a new and fully automated document remediation and file conversion service that makes electronic documents such as PDF files or Microsoft PowerPoint presentations more accessible to audiences of all abilities.

“We are excited to make Aira available to anyone who comes to campus, whether as a full-time student or as a visitor for a football game or concert,” Senior Vice President for Digital Transformation and Chief Digital Officer Jeff Rubin said. “This partnership attests to how technology can help create a university that is welcoming to all.”